01Basic Problem Solving Tools
In this course you will find information on how to solve problems effectively using simple methods such as: SWOT Analysis, 5W2H, 5WHY, Factor Tree Analysis, Kinship Diagram and many more!
You will learn in what circumstances you should use specific methods to achieve the best results, and find practical examples of applications.
You will also learn how to present analysis results and visualize data so that the message can be understood by all members of your team.
This course includes: 2 hrs 20 min of learning + 20 min for solving tests
02ISO 9001
In this course you will gain knowledge about the management system requirements contained in ISO 9001. You will also learn about the tools and good practices used in creating a system. Lessons are enriched with situational cases which will help you understand the requirements and assimilate knowledge.
Duration of training: 1 hours 45 minutes for learning + 20 minutes for solving tests
03Team Management & Communication
This course answers the questions: How do you manage your team effectively? What should effective communication look like? Who is the leader, and what is his or her role in the organization?
This course provides knowledge about the functioning of teams in the organization: their life cycle, competences, purpose, and mission.
Moreover, you will learn how to build authority among your employees. You will also learn the conditions for effective communication and methods of forming appropriate messages.
Duration of training: 50 minutes for learning + 20 minutes for solving tests
04Advanced Problem Solving Tools
This course is dedicated to advanced problem solving tools.The first part of the course is about Quick Response Quality Control (QRQC) - the system to respond effectively to problems. In this section you will learn 6 rules of the QRQC and structure of the QRQC system.
The second part of the course is devoted to the 8D method. This method allows you to solve problems in an orderly and logical way by using eight steps in the appropriate sequence.
You will also get to know the A3 method, which is used for the continuous process improvement and employees development.
Duration of training: 1 hours 35 minutes for learning + 20 minutes for solving tests
05SPC and MSA
This training module addresses the topic of Statistical Process Control (SPC) and Measurement System Analysis (MSA).
After taking this module you will have knowledge about SPC and the benefits resulting from the use of this tool in industry.
You will learn what MSA is and what the main concepts used in MSA are. You will also get familiar with the benefits resulting from the use of MSA in the manufacturing process.
Duration of training: 1 hours 24 minutes for learning + 20 minutes for solving tests
06Food Safety Management System
In this module you will find out what quality is and you will learn about the tools to ensure food quality and food safety.
After watching this course you will know the difference between HACCP, TACCP and VACCP.
You will learn about requirements, similarities and differences of ISO 22000 and ISO 9001.
Duration of training: 2 hours 5 minutes for learning + 20 minutes for solving tests
07System Management
While watching this module you will get the knowledge of management principles.
You will become familiar with the risk management concept and two approaches to risk - traditional and modern.
You will also learn about the subsequent steps of risk analysis, i.e. risk evaluation, risk treatment and monitoring & review.
Duration of training: 1 hours 31 minutes for learning + 20 minutes for solving tests
08Mistake Proofing
This course focuses on the method of preventing unintentional mistakes by employees. The method is known as Poka Yoke.
You will find out what is the purpose of its implementation, the fuctions & key elements of the Poka Yoke method and much more!
In the Mistake Proofing course, you will also learn how to use the Poka Yoke method in an office environment. You will learn about the possibilities of visualizing office processes and how to prevent mistakes in these processes.
This course includes: 31 min for learning + 20 min for solving tests